→ No, it's not. That's one of the common things that people face when buying. The most important thing is where your gems were bought at. If you bought them from a community market, they are untradeable for 7 days after purchase. If you bought them from a person or something like this (traded for them), they are instantly tradeable.

   → My best advice is to wait those 7 days. Bot might unfriend you in order to keep its friend list not full time to time, but make sure to stay in the group. You will get informed about giveaways, lucky hours and other events. Stay tuned.

-GemsCrop.com team.