Cannot export or share clips using any method

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BlockyAnubis Nov 19, 2024 @ 10:55am

Cannot export or share clips using any method

What happens when I attempt each method:

Save in Steam -> no GUI feedback; error in terminal.
Export Video File... -> Unable to retrieve clip information (32); error in terminal.
Copy to Clipboard -> Unable to retrieve clip information (32); error in terminal.
Send to Other Device... -> no GUI feedback; error in terminal.
Send to Phone... -> Send -> no GUI feedback; error in terminal.
Send to Phone... -> scan a QR code -> Error: Failed to export file; error in terminal.
Create a Share Link... -> Error: Failed to export file; error in terminal.
Send to Phone... -> scan a QR code -> Error: Failed to export file; error in terminal.
SHARE TO A CHAT -> Upload -> no GUI feedback; error in terminal.

My setup:

Steam Version: 1731433018 1763795278
Platform: Linux
Graphics card: RTX 3060 Ti
Graphics driver: 550.120-0ubuntu0.24.04.1 580.95.05-0ubuntu0.24.04.2
Issue occurs with every game I try to export/share clips from.
No other recording software used.
Typical steps: play game -> close game -> view recording -> attempt to do anything with a clip.
System info: https://termbin.com/oz2p
Steam terminal output: https://termbin.com/w0hz

Last edited by BlockyAnubis; Dec 9 @ 3:00pm

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Showing 1-6 of 6 comments

Syngulaerity Sep 16 @ 2:24pm

Sorry to necro this but did you figure this out?

BlockyAnubis Sep 16 @ 4:57pm

I still don't know why it happens, but I tested a fresh install of Linux Mint and it didn't have the issue. I'll report back if I can narrow it down to a specific cause.

bigbossman120277 Oct 2 @ 5:02am

My problem is that I have saved a 49 second clip of a game & when I attempt to export it I get the message that says "Failed to export. Try Again. (2)". I get the same message when I try other methods too.

Raptor22 Dec 7 @ 6:04pm

Christ, Valve needs to get their ♥♥♥♥ together and fix this. At the very least they could give an error code that EXPLAINS what the error is - every single post I've found will show that it says either 2 or 10, but no one has yet been able to offer an idea for what any of those are.

WalEl Dec 9 @ 10:40am

apparently it has to do something with H.265

BlockyAnubis Dec 9 @ 2:50pm

It since stopped working for me again, and I don't use H.265. I've dealt with this nonsense for so long that I have a janky workflow to manually export the recordings. Sure would be nice if the easier way actually worked.