Strinova

Strinova

 This topic has been pinned, so it's probably important
Fulcrum.Armulus  [developer] Mar 29 @ 10:27pm
If you have payment errors, account problems, and other technical issues:
Please send a customer service ticket first! It's on the right side of the game interface. I can't guarantee to read every message posted here on the forum, but our customer support do clear 100% of requests within 2-3 days.

If the problem is not solved, or your request is misunderstood, then feel free to pin me here and I will try my best to push it.
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Last edited by ®♪AN7♪®; Apr 5 @ 5:51am
Currency change replenishment.
After the update the recharge currency has changed to PLN although previously it was in USD and it comes out more expensive in my region is it a bug or a new policy? plz help
Last edited by ТРАХУС; Apr 24 @ 1:00am
Ipakeki Apr 25 @ 8:59am 
После обновления у меня игра работает только после перезапуска компьютера корректно. Игра зависает, звук заедает и невозможно реагировать нормально на происходящее. Этот глюк появился после обновления, раньше все было гладко
1 мая запустил игру но не могу зайти пишет что срок действия ссылки истек и что-то там еще но не успеваю прочитать
Hi, honey! Jun 28 @ 12:20pm 
Вылетела игра. Запустил. В лаунчере стоит аккаунт. А в самой игре весь прогресс слетел. и всё заново как будто первый раз в игру вошел. Что делать? Переустановка не помогла

The game crashed. Started it up. In the launcher is an account. But in the game itself, all progress is gone. and all over again as if the first time I entered the game. What do I do? Reinstalling didn't help.
When loading the game from the client, the game loads up to 75%, and then it tells me that the content is not available to me.
Vanq1lka Jul 10 @ 11:09pm 
After the update on June 4, the game rarely crashes to the desktop, in the last few days it crashes every couple of minutes with a fatal error, a blue screen popped up several times. 12 direct is installed, all hardware is normal and passed the test. After disabling all overclocking and antivirus programs, I reinstalled the game, but the problem did not disappear. There are suspicions that the game conflicts with something. Help solve the problem
graystripe Jul 10 @ 11:23pm 
Originally posted by Vanq1lka:
After the update on June 4, the game rarely crashes to the desktop, in the last few days it crashes every couple of minutes with a fatal error, a blue screen popped up several times. 12 direct is installed, all hardware is normal and passed the test. After disabling all overclocking and antivirus programs, I reinstalled the game, but the problem did not disappear. There are suspicions that the game conflicts with something. Help solve the problem

BSOD is not caused by the game.

you got 3rd party programs that conflict with Steam gaming platform.

1) razer synapse (1000000000% confirm to be in conflict with Steam and Steam Games)

seen threads in CS 2 aka CS:GO where people suffer from VAC Error, after they remove razer synapse, the problem is gone.

2) full version of malwarebytes (somehow it conflicts with Steam and Steam games)

3) kaspersky anti virus program (known to cause False positives)

..............etc.

------------------------------------------

also, most likely your computer tried to read a File on Windows but failed due to either that file is corrupted or missing.

------------------------------------------

kindly next time post up the BSOD Error message.
Vanq1lka Jul 10 @ 11:46pm 
Originally posted by graystripe:
Originally posted by Vanq1lka:
After the update on June 4, the game rarely crashes to the desktop, in the last few days it crashes every couple of minutes with a fatal error, a blue screen popped up several times. 12 direct is installed, all hardware is normal and passed the test. After disabling all overclocking and antivirus programs, I reinstalled the game, but the problem did not disappear. There are suspicions that the game conflicts with something. Help solve the problem

BSOD is not caused by the game.

you got 3rd party programs that conflict with Steam gaming platform.

1) razer synapse (1000000000% confirm to be in conflict with Steam and Steam Games)

seen threads in CS 2 aka CS:GO where people suffer from VAC Error, after they remove razer synapse, the problem is gone.

2) full version of malwarebytes (somehow it conflicts with Steam and Steam games)

3) kaspersky anti virus program (known to cause False positives)

..............etc.

------------------------------------------

also, most likely your computer tried to read a File on Windows but failed due to either that file is corrupted or missing.

------------------------------------------

kindly next time post up the BSOD Error message.


The errors popped up very different, when the blue screen appeared I heard only the sound, the screen itself was black. I removed Kaspersky and Razer Synapse. Here is some information from the event log, the most common category of errors
Application error
Application hang
code name 1000 1002 1005(1-2 times)
I don't quite understand how to insert pictures here(
I actually noticed that there was a mistake VSS but now the problem remains unresolved
I've been playing for about half a year but I've never had any problems with Kaspersky or Razer before .
Last edited by Vanq1lka; Jul 11 @ 4:34am
Vanq1lka Jul 11 @ 7:10pm 
Originally posted by graystripe:
Originally posted by Vanq1lka:
After the update on June 4, the game rarely crashes to the desktop, in the last few days it crashes every couple of minutes with a fatal error, a blue screen popped up several times. 12 direct is installed, all hardware is normal and passed the test. After disabling all overclocking and antivirus programs, I reinstalled the game, but the problem did not disappear. There are suspicions that the game conflicts with something. Help solve the problem

BSOD is not caused by the game.

you got 3rd party programs that conflict with Steam gaming platform.

1) razer synapse (1000000000% confirm to be in conflict with Steam and Steam Games)

seen threads in CS 2 aka CS:GO where people suffer from VAC Error, after they remove razer synapse, the problem is gone.

2) full version of malwarebytes (somehow it conflicts with Steam and Steam games)

3) kaspersky anti virus program (known to cause False positives)

..............etc.

------------------------------------------

also, most likely your computer tried to read a File on Windows but failed due to either that file is corrupted or missing.

------------------------------------------

kindly next time post up the BSOD Error message.

I still hope that you will answer and be able to help me, as I wrote earlier 2 types of errors remain relevant, in the log error 1000 is almost always visible, and all that the Internet advises to solve the problem: "Error 1000 in the context of Strinova is likely related to problems loading the application or network problems related to the server. First, it is recommended to check the stability of the Internet connection and restart the application. If the problem persists, it is worth checking the integrity of the game files, running the application as an administrator and checking the compatibility settings. You can also try updating the drivers and reinstalling the application." I tried all these methods, but nothing helped, the system or Windows itself continues to throw errors and the game crashes.
Any system and hardware checks show that the operating system is normal and there are no damaged files. Error 1000 could also indicate problems with the Internet, but I do not have any freezes or ping.
Last edited by Vanq1lka; Jul 11 @ 7:13pm
Junior Jul 11 @ 7:39pm 
yes mi frend
Vanq1lka Jul 11 @ 8:44pm 
Originally posted by Junior:
yes mi frend
?
graystripe Jul 12 @ 10:56pm 
kindly disable VPN if you have any enabled.

-----------------------------------------

Here's why a VPN might contribute to problems with Steam:

Network Problems:

VPNs can sometimes disrupt network connectivity, which can prevent Steam from properly downloading or accessing game files

Steam's Location Restrictions:

Steam's Terms of Service prohibit using VPNs to change your location for region-restricted content, which can also lead to errors or account restrictions

----------------------------------------

under the Steam Subscriber Agreement

1) You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to order or purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

----------------------------------------

do not forget that you are running and playing Strinova through Steam Gaming Platform.

p.s Error 1000 can also be caused by VPN.
Last edited by graystripe; Jul 12 @ 10:57pm
Vanq1lka Jul 14 @ 8:24am 
Originally posted by graystripe:
kindly disable VPN if you have any enabled.

-----------------------------------------

Here's why a VPN might contribute to problems with Steam:

Network Problems:

VPNs can sometimes disrupt network connectivity, which can prevent Steam from properly downloading or accessing game files

Steam's Location Restrictions:

Steam's Terms of Service prohibit using VPNs to change your location for region-restricted content, which can also lead to errors or account restrictions

----------------------------------------

under the Steam Subscriber Agreement

1) You agree that you will not use IP proxying or other methods to disguise the place of your residence, whether to circumvent geographical restrictions on game content, to order or purchase at pricing not applicable to your geography, or for any other purpose. If you do this, Valve may terminate your access to your Account.

----------------------------------------

do not forget that you are running and playing Strinova through Steam Gaming Platform.

p.s Error 1000 can also be caused by VPN.

I did use VPN for some time, but I turned it off, as far as I found out, the problems are throwing files and modules DLL, and checking and restoring show that everything is fine, so I don’t know what went wrong and why the system broke, most likely I will reinstall Windows, because all the games started to crash with such errors.
а какие ещё приложение есть где можно по играть эту игру ?
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